As seen in a Berlin hotel

As seen in a Berlin hotel:

Arrow towards door: fails, arrow pointing away from door: door opens (click for full size)

Whoever made these things needs to re-read his usability 101 book.

This entry was tagged , . Bookmark the permalink.

8 Responses to As seen in a Berlin hotel

  1. Paul Bolle says:

    It seems there are still two additional ways to insert that card in this lock, aren’t there? Do those fail too?

  2. Björgvin says:

    Paul, you are an engineer, right?

    • Simon says:

      Sounds more like a professional tester’s response, to me. In my experience, engineers tend to overlook that kind of thing – and a good tester knows that.

  3. Philip Paeps says:

    I was also going to make Paul’s observation.

    Incidentally, the book you mean is called “The Design of Everyday Things” by Donald Norman.

  4. Paul Bolle says:

    @Björgvin: perhaps I’m just easily distracted, clumsy, absent minded, but I seem to recall an endless stream of, sometimes very sophisticated Everyday Things, that only allow you to insert whatever it is they are swallowing (debit cards, credit cards, parking tickets, etc.) the One True Way. A personal favourite are machines that are smart enough to recognize paper money, but insist on having those fed just right.

    But I must say this Everyday Thing, or actually the card, has added a nice twist by using that arrow. A perfect 10, I’d say!

  5. You keep delivering slides to my talks ;)

  6. eric-yorba says:

    Looks like they copied the “natural scrolling” from OS X Lion.

Leave a Reply

Your email address will not be published. Required fields are marked *

*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>